Patient Support Team Drives Enrollment & Adherence Success
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Amplity’s nurse-driven program boosts enrollment by 59%, accelerates access, and improves adherence in dermatology and rheumatology care.
OUR TASK
A top 10 pharmaceutical company needed to scale its patient support program for a high-revenue biologic product in dermatology and rheumatology. Amplity sourced and trained 12 nurses with expertise in patient education, access and adherence to expand the client’s in-house team, optimize virtual patient engagement, and tackle access and reimbursement challenges—all while delivering empathetic and motivational communication to improve patient outcomes.
Patient Support Team Drives Enrollment & Adherence Success
Download PDF
Amplity’s nurse-driven program boosts enrollment by 59%, accelerates access, and improves adherence in dermatology and rheumatology care.
OUR TASK
A top 10 pharmaceutical company needed to scale its patient support program for a high-revenue biologic product in dermatology and rheumatology. Amplity sourced and trained 12 nurses with expertise in patient education, access and adherence to expand the client’s in-house team, optimize virtual patient engagement, and tackle access and reimbursement challenges—all while delivering empathetic and motivational communication to improve patient outcomes.
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The Power of This Partnership
59%
Increase In Program Enrollment
18
Additional Days On Therapy
The Ask
CLIENT
Global
Large BioPharma
Scale Patient Support Program
The client required a flexible staffing model to handle rising patient enrollment and fluctuating demand in a competitive formulary environment.
Comprehensive Care Needs
Deploy a support team that deeply understands reimbursement assistance, disease education, injection training, adverse event management, and adherence strategies.
Recruit High-Quality RNs
Secure professionals trained in empathy and virtual engagement to ensure impactful patient communication and support.
The Approach
TOOLS
Nurse Team
Remote Engagement
Omnichannel Strategy
Expert Nurse Recruitment
Partner with Amplity to hire and onboard 12 experienced registered nurses, expanding the team to meet growing program demands seamlessly.
Empathy-Driven Excellence
Train nurses in motivational interviewing, empathetic communication, and remote omnichannel engagement for optimal patient interactions.
Streamlined Integration
Align the outsourced nurse team with the client’s infrastructure, maintaining continuity while addressing complex access and reimbursement challenges.
The Results
OUTCOME
Business Objectives Exceeded
Client Satisfaction
High Engagement
Enrollment Boost
Program enrollment increased by 59%, achieved with only a 40% increase in staffing.
Adherence Bump
Patients stayed on therapy an additional 18 days, improving outcomes and demonstrating the Amplity nurse team’s impact on adherence.
Accelerated Access
Patients started therapy 4 days earlier, thanks to the program's enhanced efficiency.
