
Without a consistent approach to KOL engagements, MSLs struggle to build long-term, trusting relationships. They need these relationships to be successful in their role and to uncover high-value, quality insights.
Our renowned, industry-leading interactive Scientific Engagement Model program builds skills in a 7-step approach, from pre-visit planning through post-visit analysis. The model emphasizes rapport building, insight discovery, presenting with impact, and confident handling of complex medical discussions. Start building better KOL relationships today.

Master the 7-step Scientific Engagement Model framework
Develop impactful opening techniques
Build advanced questioning and listening skills to uncover insights
Gain confidence in managing challenging questions
Enhance rapport-building skills across in-person, remote, and digital channels

The 7-step Scientific Engagement Model
Pre-visit planning + post-visit analysis
Building rapport using Social Styles™
Impactful openings & credible introductions
Advanced questioning + insight discovery
Complex data presentation skills
Question management


Medical Science Liaisons,
Director/Manager of MSLs

VP/Director/Manager of Medical
Learning & Capabilities Development

VP/Director/Manager
Medical Affairs

VP/Director/Manager of
Field Medical Excellence




“This learning program helped to scan our behavior, habits, & strategy in building medical interactions. Identification of weak points is evident for me, and it helps me to strengthen interactions preparation.”
